Trash Pickup Service
Trash / Recycling Program
Complaints / Resolutions (678) 407-6216
For new service or cancellation of service please contact Customer Service at (678) 297-6060.
For bill inquiries https://mss.alpharetta.ga.us/MSS/citizens/UtilityBilling/Default.aspx
The City of Alpharetta provides residential curbside garbage, recycling, and yard-waste collection services. The City, via a third party contractor, services all residential units within the City. Currently, REPUBLIC is the City provider.
To initiate, discontinue, or inquire about the City’s services, call (678) 297-6060.
*Customers have the option of receiving another garbage cart from REPUBLIC Waste, with an additional charge of $6.47 per month.
Yard Trimmings, Limbs & Brush
Residential Bulky Waste Items
*To schedule bulky waste pickup Please fill out the following Bulky Waste Pickup Form
RecycleBank is a rewards program that motivates participants to recycle by offering valuable RecycleBank Points for your recycling efforts. Participants can save over $100.00 annually through this rewards program.
For more information about the program please click on the RecycleBank banner below. Recycled material should be placed in the recycle bins provided by the City and placed at the curbside on the regular garbage pick-up day.
The following materials may be recycled:
Aluminum and Metal Food & Beverage
Cans Foil & Pie Tins
All #1 through #7 plastic containers
White or colored paper
Chipboard boxes (cereal, soda, cracker, detergent boxes)
Corrugated cardboard (broken down to 2 x 2 size in order to fit into the recycling bin)
*For Complaints call 678-407-6216
*Food items should be rinsed from the containers. To request additional bins or for more information concerning the City’s recycling program, contact our Customer Service Team at 678-297-6060.
Q: If my garbage services are missed, does the City of Alpharetta credit my account?
A: The City does not credit any accounts for missed services. If this occurs, please contact REPUBLIC SERVICES at 678-407-6216 to make arrangements for any missed items to be picked up.
Q: How often am I billed for garbage service?
A: The City of Alpharetta bills for garbage services once a quarter. The billing dates are March 1st, June 1st, September 1st, and December 1st). You will have twenty (20) days from the bill date to pay your bill. A late fee in the amount of $5.00 will be imposed after the 21st day.
Q: Does the City of Alpharetta handle water / sewer accounts?
A: The City of Alpharetta does not provide water and sewer service. Please contact Fulton County Water Department @ 404-612-6830 to inquire about these services.
For the convenience of our customers, the City offers account information via 24-hour automated phone assistance at 678-297-6060 and through Internet access. Customers also have options of bill payment that eliminate the need to write and mail a check.
• Customers can set up an automatic draft of their bank account
• Customers can set up an Internet Payment Option
• Customers can make a payment using Visa, Discover, American Express and MasterCard over the phone
*Please call Customer Service at 678-297-6060 or email us at firstname.lastname@example.org for more information.
Thanksgiving – CLOSED Thursday 11 / 26 / 2015 (Thurs moved to Fri, Fri – Sat)
Christmas – CLOSED Friday 12 / 25 / 2015 (Fri moved to Saturday)
New Years – CLOSED Friday 1 / 1 / 2016 (Fri moved to Saturday )
If your normal pickup falls on one of the above holidays, your garbage will be picked up on the following day. For example: (using Thanksgiving Day Holiday): If your pickup is on Thursday, November 26th, your pickup will be Friday, November 27th and Friday Pickup will be Saturday.
NOTE: Regular trash and recycling collection schedules will be maintained on all other holidays. If your normal trash collection schedule falls on any of the following (or another holiday not listed above) please have your carts at curbside as usual on your assigned day.
New Year's Day (closed)
Martin Luther King, Jr. Day (Regular Pickup)
Memorial Day (Regular Pickup)
July 4th (Regular Pickup)
Labor Day (Regular Pickup)