FAQs

• How can I pay my City property taxes?

  For your convenience, you may pay by any of the following methods:
  
  

  Online:  Pay using your credit card (Visa, MasterCard, or American Express), debit card, or eCheck (coming soon).
  
  

  By phone: Call 678-297-6060 (option 0) to pay using your credit card (Visa, MasterCard or American Express), debit card, or eCheck (coming soon).
  
  

  By Mail:  P.O. Box 117022, Atlanta, GA 30368-7022. Please make check(s) payable to the City of Alpharetta.  Mail both the tax stub and your check or money order.  Include account number(s) on your check or money order.
  
  

  In Person: 2 Park Plaza, 1st Floor, Financial Services Division Cashier’s Office.  We accept cash, check, money order, credit/debit cards, tap to pay, ApplePay, Samsung Pay and Google Pay.

   

  Personal Online Bank Pay: Pay using your financial institution’s bill pay services.  Make payment payable to City of Alpharetta, and remit payment to: City of Alpharetta, Attn: Financial Services Division, 2 Park Plaza, Alpharetta GA 30009.
  
  

  QR Code:  Scan the QR code using your smartphone to make a payment online. You can pay using your credit card (Visa, MasterCard, or American Express), debit card, or eCheck (coming soon).

  

  
  
  

• How can I appeal my property value?

  You may appeal to the Fulton County Board of Assessors. For more information on filing an appeal or return, please contact the Assessors’ Office at 404-612-6440. If you filed an appeal against your property assessment, you are still required to pay the bill by the due date. Once the Fulton County Board of Assessors or Board of Equalization makes a final decision on your appeal, the City will record the new value and process any resulting billing adjustments upon receiving the information from the County.

  
  
  

• What should I do if I closed my business or sold a piece of personal property (boats, equipment, etc.) during the tax year?

  If you closed your business or the personal property was sold after January 1st of the current year, the tax is still due. You must also notify Fulton County Board of Assessors at 404-612-6440 (option 2, then 1) that the property closed or sold after January 1st.
  
  

• My mortgage company is responsible for paying my property taxes, what do I need to do?

  Forward a copy of the tax bill to your mortgage company to ensure they have the bill on record and there will be no delay in payment processing.

  
  
  

• What happens if I do not receive my City property tax bill?

  Contact the City’s customer service team at 678-297-6060 (option 0). Failure to receive a tax bill does not relieve you of the responsibility to make payment by the due date.

  
  
  

• When are the City of Alpharetta property taxes mailed and due?

  Property tax bills are mailed on or before October 1st. Current year property taxes are due on December 1st. Prior year property taxes are due immediately.

  
  
  

• Do I get the deadline date of paying my property tax extended if I do not receive my bill on time?

  Failure to receive a property tax notice does not exempt the taxpayer from making payment by the due date.
  
  

• What happens if I do not pay my city property taxes?

  Any unpaid property taxes will be subject to the issuance of a FiFa (lien) in accordance with O.C.G.A. §48-3-3, which may result in the sale of a FiFa. Additionally, unpaid personal property taxes may result in the revocation of your business license and, if applicable, may prevent participation in City functions. 

  
  
  

• How can I get answers to other tax questions?

  Contact the City’s customer service team at 678-297-6060 (option 0). Our office is always ready to assist.

  
  
  

• What happens if I have a returned check for my property tax payment?

  A return check fee equal to the greater of $25.00 or 5% of the check value will be assessed.

  
  
  

• What is a temporary tax bill?

  Properties under appeal will receive a “Temporary Tax Bill” with a value set at the higher of your return value or 100%/85% (depending on your selection made at time of your appeal) of the value proposed by the Fulton County Board of Assessors. You are required to pay this bill by the due date in order to avoid penalty, interest, or tax lien. A refund and/or adjusted bill will be provided after the appeal is settled.