FREQUENTLY ASKED QUESTIONS
Why did I receive a violation?
Violations are issued in accordance with Georgia Code O.C.G.A. § 40-14-18, which allows for the use of automated speed detection devices in school zones from one hour prior to the start of the school day, until one hour after the end of the school day. This includes "the time in which instructional classes are taking place." The posted times regulate the strictness of the enforcement, as that is when children are actively coming and going from the school.
Where can I view my violation online?
With your notice number and license plate number available, go to
https://secure.speedviolation.com to view photos and video of your violation.
I lost my violation paperwork; how can I get my notice number?
Contact Customer Service by calling 833-358-1705 between the hours of 9:00 AM and 5:00 PM Eastern Standard Time. Please have the license plate number of your vehicle available when you call.
How do I pay the violation?
There are three ways to pay your violation.
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Online: You may pay by credit card securely online at
https://secure.speedviolation.com Payment online allows same day posting and e-mail confirmation of the payment.
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By Mail: You may mail a check or money order to the address on the envelope that was included in the violation notice.
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By Phone: Phone payment is accepted 24hours a day, 7 days a week by calling 844-917-7333
Will I accrue points on my license or have the violation reported to my insurance company?
These violations are considered civil offenses and not a criminal violation. As such they are not reported to the Department of Driver Services for points or to insurance companies.
What happens if I do not pay my violation?
If the violation remains unpaid, ultimately it will be reported to the Georgia Department of Revenue as allowed under State Law. Once received by the Department of Revenue, the vehicle’s registration will not be allowed to be renewed, and the title to the subject vehicle cannot be transferred to a new owner until the fine is paid.
Why is the City of Alpharetta using school speed zone enforcement cameras?
The program was instituted after a nationwide spike in pedestrian fatalities over the past decade in which Georgia became one of the 5 deadliest states for pedestrians, with the seventh highest fatality rate. Traffic fatalities are the number one cause of death for children aged 5-14 and for young adults (aged 15-29).
During a study conducted in six Alpharetta school zones 3,557 drivers were found to be traveling in excess of 11 miles per hour over the posted speed limit while the school zones were active. The sample, which was taken during a nine-hour period in April 2019, found that more than 54% of violators were traveling at least 15 miles per hour over the posted speed limit with 14.2% exceeding the speed limit by 20 to 24 miles per hour.
Very minimal reductions in speed make the roads a lot safer, especially for children. A person is about 70% more likely to be killed if they are struck by a vehicle traveling 30mph versus 25 mph. There is a 93% chance of survival if a pedestrian is struck at 20mph. Small differences in speed make a huge difference, especially in school zones.
Are the speed zone enforcement cameras accurate? How do they work?
The camera system uses an advanced Radar-based speed measurement system that is extremely accurate. When a speeding vehicle is detected, a picture of the license plate is captured, and the registered owner is listed on the violation. The violations are then submitted for approval by a Sworn Officer from the Alpharetta Department of Public Safety prior to being issued. The system undergoes a daily diagnostic self-check, and detailed maintenance logs are kept. No violation will be approved if a device is found to be malfunctioning.
How will I know where the speed zone enforcement cameras are located
Signage has been placed before the school zones that are clearly visible warning drivers that the roads are enforced by cameras.
What are the hours of camera enforcement at each school, and what speeds are being enforced at what times?
• Alpharetta Elementary School
6:55 AM – 7:55 AM and 2:05 PM – 3:05 PM
Speed Limit During Enforcement: 25mph
Speed Limit Other Times: 35mph
• Alpharetta High School
7:35 AM – 8:35 AM and 3:15 PM – 4:15 PM
Speed Limit During Enforcement: 25mph
Speed Limit Other Times: 40mph
• Creek View Elementary School
6:55 AM – 7:55 AM and 2:05 PM – 3:05 PM
Speed Limit During Enforcement: 25mph
Speed Limit Other Times: 40mph
• Haynes Bridge Middle School
8:10 AM – 9:10 AM and 3:50 PM – 4:50 PM
Speed Limit During Enforcement: 25mph
Speed Limit Other Times: 45mph
• Manning Oaks Elementary School
6:55 AM – 7:55 AM and 2:05 PM – 3:05 PM
Speed Limit During Enforcement: 25mph
Speed Limit Other Times: 35mph
• Webb Bridge Middle School
8:10 AM – 9:10 AM and 3:50 PM – 4:50 PM
Speed Limit During Enforcement: 25mph
Speed Limit Other Times: 40mph
What if I was not driving my vehicle when the violation occurred?
As dictated in the state law, if you were not driving the vehicle at the time of the violation, you have the following options after requesting a court hearing.
• Testify under oath in open court or submit a sworn notarized statement that he or she was not the operator of the vehicle at the time of the alleged violation.
• Present to the court a certified copy of a police report showing that the vehicle had been reported to the police as stolen prior to the time of the alleged violation.
What if my car is not the vehicle pictured in the notice or the license plate listed is wrong?
Please contact the Alpharetta Department of Public Safety via the School Safety Initiative phone number, 678-297-6193 and include the notice number and a contact phone number. Someone will be in touch with you regarding the violation. We have the phone number forwarded to multiple supervisors in our Traffic Unit, and someone designated to return calls will contact you as soon as possible.
What if the answer to my question is not found above?
Questions regarding a violation notice or payment should be directed to RedSpeed customer service by calling 833-358-1705 between the hours of 9:00 AM and 5:00 PM Eastern Standard Time. If, after speaking with RedSpeed, you are still unable to resolve the question or issue, call us at the School Safety Initiative phone number, 678-297-6193, and include your violation notice number. This phone number is forwarded to multiple supervisors in our Traffic Unit, and someone designated to return calls will contact you as soon as possible.