Welcome to Alpharetta Sanitation Services!
Through a contract with Republic Services, Inc., the City of Alpharetta provides fee-based sanitation services to all residential customers, including weekly sanitation (household garbage), recycling, yard waste, and bulky waste collection. Participation in these services is mandatory and billed quarterly in advance. All garbage should be placed at the curbside for pickup no later than 7:00 a.m. on your scheduled collection day.
ESTABLISH NEW SERVICE OR CANCEL EXISTING SERVICE
To establish new residential sanitation services or terminate existing sanitation services, please complete the form below. Additional information is provided on the form.
Establish / Terminate Trash Service
SANITATION BILLING PERIOD ELECTIONS
A resident may receive a 5% discount on all rates except tag fees for making a NONREFUNDABLE annual payment in advance and in full on or before July 1 of each service year. During this time, a resident may also elect to switch back to quarterly billing if they are now on the annual billing cycle.
Sanitation Billing Period Elections (Annual or Quarterly) Form
ISSUES WITH EXISTING SERVICE
If you do not receive residential waste or recycling service on your normally scheduled service day, please leave your carts at curbside through the next day. When Republic experiences service delays, the standard operating procedure is for them to service those addresses the following day.
If service is not provided that next day, please notify the City by clicking on the “Report Trash Related Issues” link below. When you send the resulting online form, it goes directly to a member of the City of Alpharetta staff as well as to Republic Services, and you will help us to more quickly resolve problems, track issues, and hold our vendor accountable.
Report Trash Related Issues
If you do not receive a response within 24 hours of submitting the form, please contact the City at 678-297-6060 (option 0).
TEXT NOTIFICATION OPT IN
The City of Alpharetta in collaboration with Republic Services will notify residents of upcoming and/ or ongoing Sanitation service delays/ interruptions though text messages. If you have not previously provided your cellphone number and wish to receive notification, please complete this form.
Sanitation Text Notification Opt In
SANITATION eBILLING OPT IN
Electronic billing (eBilling) is a method of sending sanitation bills electronically. If you sign up to receive eBills, you will continue to receive paper statements.
Sanitation eBilling Opt In